Privacy Policy

Last updated: November 14, 2025

This Privacy Policy explains how CarTheme (“we”, “us”, “our”) collects, uses, protects, and handles your information when you use our mobile application (the “App”) and the cartheme.app website. By using CarTheme, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily submit, including:

• Information provided when contacting support.
• Feedback, bug reports, or inquiries submitted through email.

1.2 Information Collected Automatically

To ensure the App operates properly, we may automatically collect limited technical data such as:

• Device model, OS version, language, region.
• App version and usage logs.
• Crash reports and diagnostics (via Apple services or analytics tools).

This information is anonymized and cannot be used to identify you.

1.3 Information We Do Not Collect

CarTheme does NOT collect, store, or process:

• Names or addresses
• Phone numbers or contacts
• Precise GPS location
• Photos, media, or user files
• Financial or payment information
• Vehicle telematics or car diagnostic data

We do not perform behavioral tracking or advertising profiling. The cartheme.app website uses no tracking cookies.

2. How We Use Your Information

We use collected information strictly for:

• Improving stability and performance of the App.
• Fixing bugs and preventing crashes.
• Understanding general usage trends.
• Providing support and responding to inquiries.

We do not sell, rent, trade, or disclose your information to third parties for advertising or commercial gain.

3. Legal Basis for Processing (GDPR)

If you reside in the European Economic Area, we process data under the following legal bases:

• Legitimate Interest: operating and improving the App.
• Consent: when you voluntarily contact support or send information.
• Compliance: fulfilling legal obligations if required.

4. Third-Party Services

The App may integrate Apple-provided services such as Apple App Store Analytics and Apple Crash Reporting. These services may automatically collect anonymized information as part of their functionality, governed by their own privacy policies. We do not integrate third-party advertising SDKs.

5. Data Storage and Security

We take robust measures to protect your data, including encrypted data transmission (HTTPS), secure server environments, and restricted access to diagnostic logs. If you contact support, your message and email will be stored securely and used only to resolve your request. We retain diagnostic and support information only as long as necessary.

6. CCPA (California)

Under the California Consumer Privacy Act (CCPA), CarTheme does not sell personal data, does not share data for cross-context behavioral advertising, and does not collect or store user-identifiable information.

7. Children’s Privacy

CarTheme is not intended for children under 13, and we do not knowingly collect information from children. If you believe a child submitted information, contact us immediately.

8. Your Rights

Depending on your jurisdiction, you may have the right to request deletion of your data, request an explanation of what information is collected, and request correction of inaccurate data. To exercise your rights, contact us at support@cartheme.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. Continued use of the App means acceptance of the changes.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at support@cartheme.app.